How we handle your data.
We’re asking your hotel to meet a standard on guest data. Here is this site meeting the same one, in the open, so you can check it yourself rather than take our word for it.
Yes — this page, plus the notice on every form. Nothing is collected silently.
No. The scorecard needs no email at all to show your score. A report or resource request needs name, email, property, and city — nothing else.
Yes. Every lead-capture form on this site has an unticked, separate checkbox for ongoing emails. Requesting your report never opts you into anything else.
No Google Analytics, no Facebook Pixel, no ad-tech scripts of any kind, anywhere on this site.
No non-essential cookies. We'd rather set none and say so than post a banner nobody reads.
Yes — write to the grievance officer listed in the footer of every page, and it happens.
Full detail lives in our privacy notice. This page is the short version — the one we’d want to read if we were a guest, or a GM sizing us up.